PLAYWORLD SYSTEMS, INC.
Warranty Information

GENERAL GUARANTEE: PLAYWORLD SYSTEMS, INC. warrants its products to be free from defect in materials or workmanship during normal use and installation and in accordance with our published specifications, PLAYWORLD SYSTEMS, INC., further warrants as follows:

Limited LIFETIME PLUS WARRANTY on Steel and Aluminum posts, all stainless steel hardware, clamps, T’s, deck hangers, and postcaps.
Limited 25-YEAR WARRANTY on Spring Mates ® castings and springs.
Limited 20-YEAR WARRANTY on all Recycled Plastic timbers.
Limited 15-YEAR WARRANTY on all perforated-steel decks, panels, roofs, crawl tubes, metal slides,
Limited 10-YEAR WARRANTY on all rails, loops, rungs, fitness systems, rotomolded and sheet plastic components, and Fun Centers.
Limited 5-YEAR WARRANTY on all CushionPlay ® , GroundZerO ® moving parts, and Border Timbers.
Limited 1-YEAR WARRANTY on all other moving parts, swing seats, and any other materials not covered above.

The warranty stated above is valid only if the structures are erected in conformity with the layout plan and / or installation instructions furnished by PLAYWORLD SYSTEMS, INC. using approved parts; have been maintained and inspected in accordance with PLAYWORLD SYSTEMS, INC. instructions; have been subjected to normal use for the purpose for which the goods were designed; have not been subject to vandalism, misuse, neglect, or accident; have not been subjected to addition or substitution of parts; and have not been modified, altered, or repaired by persons other than PLAYWORLD SYSTEMS, INC. or its designees in any respect which, in the judgment of PLAYWORLD SYSTEMS, INC., affects the condition or operation of the structures.

This warranty does not cover cosmetic items (such as scratches, dents, marring, fading, discoloring, weathering), paint or decorations, normal wear and tear, or damage due to checking and warping.

The above warranties commence on the date of PLAYWORLD SYSTEMS, INC. invoice. Should any failure to conform to any of the expressed warranties occur within the applicable warranty period, PLAYWORLD SYSTEMS, INC. shall, upon notification in writing of the defect, correct such nonconformity, either by repairing any defective part or parts or by making available a replacement part within 60 days of the written notification, this shall be the purchaser’s exclusive remedy. PLAYWORLD SYSTEMS, INC. shall deliver the repaired or replacement part or parts to the site free of charge, but will not be responsible for providing labor or the cost of labor for the labor for the removal of the defective part or parts and the installation of any replacement part or parts. Replacement part shall be guaranteed for the balance of the original warranty period.

THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, NO REPRESENTATION, ORAL OR WRITTEN, OF ANY PLAYWORLD SYSTEMS, INC. REPRESENTATIVE MAY BE SUBSTITUTED FOR THE AFOREDESCRIBED EXCLUSIVE LIMITED WARRANTY. TO THE EXTENT PERMITTED BY LAW, PLAYWORLD SYSTEMS, INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHICH ARE EXPRESSLY EXCLUDED FROM THIS SALE.

To make claim under the terms of the Warranty, the Buyer’s written statement of claim, along with a copy of the original invoice, maintenance records, and supporting photographs, must be sent to PLAYWORLD SYSTEMS, INC., 1000 Buffalo Road, Lewisburg, PA 17837-9795 USA.

Terms and Conditions
PRICES: F.O.B. Lewisburg, PA. Subject to change without notice.

FREIGHT CHARGES: Determined and collected by carrier.

LOSS OR DAMAGE IN TRANSIT: PLAY-WORLD SYSTEMS, INC. is not responsible for loss or damage in transit. Our responsibility ends when the carrier signs the bill of lading, which is our receipt that the shipment was made complete and in good condition. It is the customer’s responsibility to check the number of pieces shown on the freight bill and our bill of lading. Any shortages or damages should be noted on the freight bill before its is signed.

PLAYWORLD SYSTEMS, INC. has achieved ISO 9001 certification. Awarded by SGS International Certification Services, Inc. in 1998, ISO 9001 is an exacting quality control standard for companies that design, manufacture, sell, and service products throughout the world. The standard contains stringent criteria that apply to every facet of doing business including sales, customer service, engineering, manufacturing, quality assurance, and shipping. Playworld Systems, Inc. is proud to hold this prestigious designation, another sign of our continuing efforts to provide our customers with the highest-quality products and services available.

Design
We will continue to improve the equipment available for you play area and therefore reserve the right to change the design specifications without notice.

"UPS" and "United Parcel Service" are registered trademarks of United Parcel Service of America, Inc. and are used by permission. Safety Surface provided by Zeager Bros., Inc.