Services & Warranty

The highest quality, the largest selection and the best prices are of course a huge factor in your buying decision. At Rex Playground you will definitely receive all of these; however, you also receive the very best service.

Service before, during and after the sale. We are here to help you now and years down the road with your equipment needs. Our family-owned and run company has had three generations of playground expertise, knowledgeable staff of consultants, customer service personnel, and installation and service specialists who are capable of assisting you with every aspect of planning. From safety concerns through complex design and installation issues, you will be guided each step of the way with confidence which comes from more than 60 years of experience. Rex Playground Equipment’s goal is 100% customer satisfaction. We intend on keeping you satisfied and make every effort to fulfill our motto “Service you only thought was Extinct”.

We are also available to assist you with a variety of installation options ranging from 100% turn key installation to simply supervised installation. We have factory certified installation crew as well as heavy equipment to allow us to give you a turn-key project.

Our supervision service is more than just someone to watch you work. When you order supervision with Rex, you receive everything you need to install the playground. We send our installation crew, truck w/ tools, extra hardware, the experience of installation & site design/layout. You supply 10 or more people willing to work & take direction, all cement to construct your playground (we like bag mix), mark all possible utility lines, unload equipment from shipping company, and dispose of all trash. Supervision works best if you are willing to stay till the job is done, you supply drinks, snacks & lunch for all who show & have persons willing to organize the day or days that are required to finish the job. Supervision is the way to go to help save money and get the community involved in your playground project.

Whether you choose our professional installation or choose to do your own installation, ALL playground equipment systems are FULLY Backed by the manufacturers warranty, as long as they are installed according to the manufacturers guidelines.

Rock Sold Warranty – Yes, it is valid, Even if you install the equipment yourself!

At Rex Playground Equipment we take GREAT PRIDE in our reputation, our products and our services. We have a wonderful relationship with our customers and the community in which we do business. We only work with the best manufacturers and will absolutely NOT offer our customers inferior equipment or Warranties. We do stand behind our products before and after the sale and will not abandon a customer once a sale is complete. Whether it’s 3 days later or 3 years later, we will be there to help you with your equipment needs!

If you have any questions about our manufacturers warranty or need assistance with playground installations please let us know. We are happy to assist our customers!